[ 11. The Scrubs Fansite| Homepage ]

[ The Scrubs Fansite www.scrubs.mopnt.com ]

Scrubs is an American sitcom set in teaching hospital Sacred Heart Hospital, created by Bill Laurence and starring Zach Braff, Sarah Chalke and John McGinley. Each episode is around 23 minutes long, plus advert breaks making a half-hour show. Scrubs is shot with a single camera setup and is strange in terms of the fact that it doesn’t use a laughter track, although in a few episodes the directors have themed the premise of the episode, and sometimes changing the setup of the show, eg. one episode was featured in the style of a traditional sitcom in front of a live audience, and other few were in the style of musicals, featuring multiple camera setups.

[ In Detail ]
The fan website for Scrubs is narrowcasted to the fans of the show and is basically a huge database of the series’ large collection of both music tracks and scripts, of which there are over 130. There are other things on the website, like related links, news, FAQ’s [ FAQ ], trivia, merchandise, Scrubs character personality quizzes, hyperlinks to Scrubs in the media and Scrubs in general. The site is comprehensive with lots of facts, information and generally anything to do with the show itself. The audience is any fans of the show and essentially, anyone who wants to find something out about it. The website itself hosts a number of features, although off-site are many more features, including message boarding. These sites are only made available with the ever increasing internet speeds and home-editing software. This has allowed the fans to show their appreciation to the Scrubs crew and help keep the show running. The wide availability of this website and other alike is the quality of the experience that it brings to the series, as the audience feel that they can get closer and find out more about the series, which also increases their loyalty to the show, as well as knowing that there are other dedicated fans out there, increasing vertical integration.
The Scrubs fansite is a good demonstration of democratisation, reach and a non-linear consumption experience.

[ 4. The Xfm Site | Homepage ]

[ The Xfm Website www.xfm.co.uk ]

The Xfm site offers many different indulgences to their narrowcasted radio station’s listeners. Their main listeners are fans of alternative music, both signed and unsigned, and thus the majority of the website content is based on this. The content comes under four headings: On Air, News, Watch and Listen and Extras. Under the On Air heading, there are such things as DJ homepages, digital radio information, scheduling, playlists with streamed 30 second taster clips available online and other things to do with the radio station itself. The News section contains music news for the kinds of bands that they feature on the radio station itself, Watch and Listen contains videos and audio including podcasts available online, plus Mi-Xfm, a new feature released in February 2007 and Extras contains additional information, a section on film, forums and reviews. The website essentially replaces an Xfm magazine, which would compete against the likes of NME and Kerrang!. This, of course would not be nearly as detailed as a website is, and also not as sustainable because websites cost next to nothing to maintain, whereas magazines cost money to make. The website allows fans to keep up to date with the music world and follow up from the radio show with more information and features on their favourite bands and gig information.

[ In Detail ]

The homepage features one large navigator panel along the top and rollover buttons, which reveal more links to areas of the site. This makes it easier to find where you want to go in the site much easier than having to rummage around, especially for people new to the site. At the top, next to the Xfm logo there is a link to online digital radio, straight from the radio show itself. This allows convergence within the computer itself, as there is no longer any need for a radio and a computer, as now they can be both in one. The homepage has four columns under the four above headings, each displaying various different new features within those sections. Above, there are, again four adverts, one is usually from Xfm itself, but they are usually pertaining to the new music scene or targeting Xfm’s specific audience with such products as new mobile phones or computers, e.g. the live radio streaming is sponsored by the Sony Ericsson Walkman range, there are Samsung T9 adverts, etc. There is a feature called “Watch Live”, which allows audiences to watch gigs on webcam live streamed through to their home. A large area of the website is devoted to the Music Video Jukebox, where audiences can view the latest promo videos, and their favourite music videos streamed [ streaming ] online, on demand. This attracts listeners, as often they have the latest and exclusive videos from artists.

Mi-Xfm, a new feature introduced early 2007 is a browser-based music player. It combines Xfm’s wide library of music with the individual tastes of the audience to create the most personalised radio station, in a truly personalised, proliferative, non-linear, diverse and flexible experience with an enormous reach, larger than the radio station ever could achieve, since it has only specific distribution areas. The release of this feature has been well accepted amongst the Xfm community.

The whole site is a good example of immediacy, proliferation and diversification, as there is clearly something for everyone who has any slight interest in new alternative music.

[ 3. The Channel 4 Site | Skins ]

[ The Channel 4 Skins Section www.channel4.com/skins ]

The Skins section of Channel 4’s website is very different to the rest of the website. As it is supposed to be specifically directed at the target audience, the content is very colloquial and often personally addresses the audience, especially in the character profile pages. This makes the audience feel more friendly towards the characters as it seems as though the characters can open up to them.
Although some of the layout is different, the page still retains the menu at the top containing the different section of the website mentioned earlier. Some of the available features within the Skins section include synopses of past episodes, forums, unseen Skins episodes free to download, episodes available on 4oD [ 4 on Demand ] and most strikingly, a competition page to design Skins logos, films, character costumes and music.

[ In Detail ]
As you arrive at the site, you are immediately greeted by a splash page which specifically lists the content of the site and the certain age restrictions [ 18…oops ] and shows any one of about 8 promotional images and still looks stylised to the Skins website content. The age restriction seems innocent enough, although it could be argued that it also acts as a lure inside, as the perverse nature of the target audience, i.e. teenagers, draws them to look around. Inside, there are 9 links to various sections inside the mini-site. In a cunning pun, the skin [ skin ] is always a modified version of a Logo Entry winning design. The competition was held a few weeks before the show went on air. The competition was open to everyone and served to get the audience interested in the show and participating before it went on air, to build up hype and give the audience a sense that they played a small part in the creation of the show. The standard of entry, however, may have put some people off entering as only the few with an esoteric knowledge of image, video and music editing software such as Abobe Photoshop or Adobe (Formerly Macromedia) Flash really stood a good chance of winning, thus cutting out a large proportion, though not all of the target audience. That said, it in turn raises awareness and interest in these sorts of technologies and new technology as a whole, aiding Channel 4 in other senses as those young filmmakers, for example may want to try their hand in another aspect of filmmaking and participate in FourDocs, etc. This is a good example of democratisation, interactivity, vertical integration and personalisation to a small extent. This also serves as online surveillance as Channel 4 can track the habits, taste and likes of their target audience and target them more accurately and with more precision. This incredible display of democratisation explains why Channel 4’s fans are becoming so loyal – they feel included. On top of this, there are forums which allow for fragmentation and online surveillance, links to MySpace which has become largely integral to targeting the younger generation, sign-ups for free stuff such as free new music downloads and unseen skins episodes, which add to the already existing TV-aired storyline.
The Skins site shows that Channel 4 is dedicated to keeping in touch with its loyal fanbase and likes to hear their ideas and take them on board. This lets the fans know that they are valued by Channel 4 and keeps them interested and devoted to Skins, if not the rest of Channel 4.

[ 2. The Channel 4 Site | Entertainment ]

[ The Channel 4 Entertainment Section www.channel4.com/entertainment ]

The entertainment section of the Channel 4 website is visited by thousands of users every day, each whom use it for their own needs and experience their own take on the wide range of services available in this subsection of channel4.com.
The homepage for Entertainment is in many ways very similar to that of the main site for Channel 4. The bar at the top is the same, it retains the same layout although the bar at the side is to navigate further into Entertainment and also the links dotted around are also more specialised to deal with pages inside of the Entertainment sector.

[ In Detail ]
Under this division, there lie many subdivisions under the umbrella of Entertainment. Most of these are not strictly to do with Channel 4 matters, but are often about what is happening in entertainment generally at the time. Such subdivisions include FilmFour, Music, Games, 4Laughs, and many more.
Each of these include their respective content, although each is very interactive with the audience and maintain the democratic approach that I mentioned in my previous post. Features like uploading an unsigned band profile, in the chance that your band might raise awareness for itself or even get signed, or seeing the sneak-peeks of the latest films out in the cinema or DVD or taking part in a worldwide quiz for a pair of hair straighteners or a Nintendo Wii, there is something for everyone.
Most of these subdivisions contain RSS feeds, interactive forums which allow for audience diversification and also free podcast downloads, where the audience can keep up with their favourite subject in small audible chunks like a non-linear radio station [ podcast ]. A podcast sets itself apart from other digital audio formats on the web because of its ability to respond to RSS Feeds and download automatically with near-immediacy. However, the audience need not subscribe to a feed in order to listen to Podcasts, as they are often available for streaming and straight downloads, which can later be uploaded to regular MP3 players or indeed an iPod for portable consumption.
All of these cutting-edge and fast-developing NMT’s all contained within the Entertainment section of Channel 4’s website give the audience a sense that Channel 4 cares about the quality of consumer experience, getting to become closer to the audience and keeping up with the industry to present an up-to-date and modern front.