[ 15. The HSBC Website | Marketing ]

[ The HSBC Website www.hsbc.com ]

Bluetooth is a wireless short range communications technology intended to replace the wires connecting portable and fixed devices, while still maintaining high levels of security. Because Bluetooth is a very widely accepted technology, almost every Bluetooth enabled device can instantly connect to another Bluetooth enabled device within range, anywhere in the world. These ad hoc networks can also be called piconets and use short range radio frequency signals to interact and communicate and Bluetooth communication has a very small power usage, around 2.5mW, and this allows even the smallest devices to be connected, although Bluetooth powers can vary, increasing and decreasing the range as well. Some industrial piconets can range to more than 300metres. One of the most common uses of Bluetooth technology is in mobile phones.

[ In Detail ]
HSBC has trialled a new form of marketing. The large branches at Canary Wharf and on Regent Street spam passers-by with Bluetooth adverts directly to their phones. The practice, often known as 'proximity marketing' [ proximity marketing ] uses a server to detect Bluetooth capable mobile phones in the area. HSBC uses the server to send phones with the facility activated a message asking users to accept a download. If the user accepts, a marketing message is displayed. The branch remembers the phone’s information in an effort not to target the same phone more than is necessary. This is a step forward in technology and a good example of putting the newest technology into a practical application, although if this technique of proximity advertising becomes too proliferant, then users could find themselves walking down any high street with dozens of messages literally spamming their phone with unwanted adverts. HSBC is also up against security concerns about the safety of Bluetooth, where “driveby hackers” can exploit flaws in the signal to steal personal information and make free calls. In addition, users could in the future also be hoarded by the branch and contacted even when not in range of the branch. There is, however a simple solution. Turn off the Bluetooth function on your phone. Another application of Bluetooth in advertising is the possibility of a Bluetooth Billboard, where anyone interested in the contents of the poster advert can hold their phones close to the billboard and choose to receive more information, rather than have it forced down their throats. Even the slight possibility of having competitions or newsletter sign-ups available by simply sending a message to a node in a shop or a billboard is possible for the future. Having the audience choose whether to initiate information would be better accepted than having them bombarded with unsolicited and the majority unwanted adverts.

This is a good example of a non-linear advertising opportunity, immediacy, portability, miniaturisation, proliferation, convenience, democratisation, vertical integration, reach, surveillance and convergence. It is true exploitation of new media technology.

[ 14. The Blu-ray Disk Website | Format ]

[ The Blu-ray Disk Website www.blu-raydisc.com ]

Blu-ray Disk is a next-gen optical disk format that allows for the storage of data, high-def and standard definition digital media and Playstation 3 games. The Blu-ray Disk and player exploits the shorter wavelength of the blue/violet reading laser used to read the “1’s and 0’s”, the grooves on the disk. The much shorter wavelength of Blu-ray reading lasers [ ~ 405nanometres ] allows the “bumps” to be packed more compactly and more densely on the disk itself and this enables a lot more information [ 25GB per layer ] to be stored, just over 5 times the amount stored per layer on a regular red-laser DVD. A 200GB Blu-ray Disk has been manufactured using six 33GB layers, although this disk would almost certainly not work on today’s regular BD Players, which incidentally are also backwards compatible to play DVDs too.

[ In Detail ]
Blu-ray Disk is not aimed at any particular demographic, although the older generation may not be so inclined to convert to the newer technology. To whoever does convert to Blu-ray technology, greater quality of video and audio are granted and much more data can be stored on BD, possibly where DVD had 2 or maybe 3 disk compilations or trilogies, now can all be stored on one disk, eg. the entire Matrix Trilogy could be stored on one disk with space to spare for extra features and other extras. This increases the quality of experience for the audience as it creates less hassle for them. Many institutions have shown their support for Blu-ray Disk, including big names such as Sony, Apple and Fox Entertainment, although the Blu-ray Disk Association including the 9 founders of Blu-ray technology has overall power over the development. BD is in a close format war with HD DVD [ HD DVD ], supported by Microsoft and Intel, as these two essentially identical technologies are mutually incompatible. There are currently over 250 member institutions supporting BD. This convergence of institutions is rather like the consortium including Nokia, Microsoft and Intel for Bluetooth technology begun in 1994.

The progression towards BD allows for a better experience for the audience, they make it more interactive and non-linear, allows more proliferation, miniaturisation, a personalised experience, which is more flexible, better converged and presses for vertical integration with this otherwise incompatible technology.